Privacy Policy

AEK Technology collects information that helps us respond to quote requests, fulfill orders, and support our customers across the aerospace supply chain. The information we collect falls into the following categories:

• Contact & company details - name, business email, phone number, company name, shipping and billing addresses provided when you submit an RFQ or create an account.
• Transaction information - part numbers, quantities, purchase orders, and quotation history associated with your organization.
• Technical data - IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Communications - records of your correspondence with our sales, sourcing, and technical support teams.

We process your information only for legitimate business purposes connected to distributing aerospace components and supporting our customers:

• Preparing quotations, processing orders, and arranging logistics and delivery.
• Providing technical support, cross-references, and part-selection guidance.
• Managing long-term agreements, scheduled releases, and account administration.
• Complying with export-control, aerospace, and quality-management obligations (AS9100D, ISO 9001:2015).
• Improving our website, catalog, and customer experience.

Our website uses cookies to keep the site functioning, remember your preferences, and understand how visitors use our catalog. You can control cookies through your browser settings, though disabling them may limit some features.

We disclose information only where necessary to operate our business and meet legal obligations:

• Manufacturers & authorized lines - such as Hutchinson Aerospace & Industry, to fulfill orders and validate specifications.
• Logistics & service providers - carriers, kitting partners, and IT vendors who act on our behalf under confidentiality obligations.
• Regulatory authorities - where required by export-control law, customs, or other applicable regulations.

AEK maintains administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, or disclosure. Access to customer data is restricted to personnel who need it to perform their roles. While no system can be guaranteed fully secure, we continuously review our controls in line with our quality-management framework.

We retain your information for as long as your account or business relationship is active, and thereafter only as required to satisfy contractual, tax, export-control, and aerospace traceability obligations. When information is no longer required, it is securely deleted or anonymized.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to request a copy of the data we hold about you. To exercise any of these rights, contact us using the details below and we will respond within the timeframe required by applicable law.